Navigating Business Meeting Etiquette in Tokyo

Business in Tokyo runs on punctuality, hierarchy, and formal preparation. Always arrive five minutes early, present your business card with two hands, and wait for your host to indicate your seating position before sitting.

  1. Master the business card (Meishi) exchange. Carry your cards in a dedicated case. Present your card with both hands, text facing the recipient, and a slight bow. When receiving a card, accept it with both hands, study it for a moment, and place it on the table in front of you for the duration of the meeting.
  2. Respect the seating hierarchy. The seat furthest from the door is the 'kamiza' (seat of honor) and is for the most senior person. Wait for your host to gesture to a seat; do not assume you can choose the one with the best view or most comfortable chair.
  3. Adopt a formal communication style. Keep your language professional and avoid overly casual body language. In meetings, provide a written agenda or summary in Japanese if possible. Listen actively—nodding signifies you are listening, not necessarily that you agree.
  4. Handle follow-ups properly. Send a thank-you email or formal letter within 24 hours of the meeting. If you promised documents, ensure they are sent promptly; efficiency and reliability are the highest forms of respect in Japanese business culture.
Should I bring a gift?
Yes, a high-quality, modest gift (omiyage) from your home country is standard. Avoid gifts in sets of four, as the number four is considered unlucky.
Is bowing necessary?
A slight bow (15-30 degrees) is standard when greeting and saying goodbye. You do not need to bow repeatedly, but a nod or short bow is polite.