How to register your address as an expat in Japan

You must register your address at your local municipal office within 14 days of moving into your new home. Bring your Residence Card, your passport, and your rental contract or proof of address to complete the process.

  1. Locate your municipal office. Find your local city ward office (kuyakusho or shiyakusho) based on your residential address. Use Google Maps to search for '[Your Ward/City Name] ward office'.
  2. Prepare your documentation. Bring your Residence Card (Zairyu Card), passport, and a copy of your housing lease agreement. If you are staying with a friend, bring a written letter of consent from the homeowner.
  3. Fill out the Resident Record form. Request the 'Moving-in Report' (Tennyu-todoke) at the information desk. Fill it out in English or Japanese; staff will help you if you get stuck on the kanji.
  4. Wait for processing. Hand over your documents and wait for the clerk to update your Residence Card. They will print your new address on the back of the card.
  5. Request your Resident Record (Juminhyo). While at the office, pay roughly 300 yen to obtain a Juminhyo (Certificate of Residence). You will need this for opening a bank account or getting a mobile phone plan.
What happens if I miss the 14-day deadline?
You may be subject to a fine of up to 200,000 yen, although the office is often lenient if you have a valid reason for the delay. Go as soon as possible.
Do I need to speak Japanese?
Not necessarily. Most major ward offices in Tokyo and Osaka have English-speaking staff or interpretation tablets, but having a Japanese-speaking friend accompany you makes the process much smoother.