Should I shake hands or bow?

A slight nod or a light bow is the standard greeting. If your Japanese counterpart offers a handshake, take it, but keep it brief and don't squeeze too hard.

Is it okay to say 'no' directly?

Avoid direct confrontation. If a request is difficult, use phrases like 'that is a bit difficult' rather than a blunt 'no'. Softening your refusal is essential for maintaining relationships.

Should I bring a gift?

Yes, a high-quality, modest gift representing your home city or company is a great way to build rapport. Wrap it beautifully; presentation is as important as the gift itself.

Professional Etiquette for Japanese Business Meetings

Successfully navigating a Japanese business meeting requires mastering the exchange of business cards (meishi) and adopting a modest, attentive demeanor. Prioritize group consensus over individual opinion and always defer to the most senior person in the room.

Prepare the perfect business card. Print your card with English on one side and Japanese on the other. Ensure your title is accurate, as hierarchy is everything. Carry them in a dedicated hard-case; never pull a wrinkled card out of your wallet or pocket.
Master the exchange. Present your card with both hands, text facing the recipient. When you receive one, study it carefully for at least 10 seconds. Place all received cards on the table in front of you in the order the people are sitting; do not tuck them away until the meeting ends.
Understand the seating chart. The seat furthest from the door is the 'kamiza' (seat of honor) for the most senior person. Wait to be directed to your seat. Never sit before your host invites you to.
Communicate through silence. Silence is a tool in Japanese culture, not a sign of awkwardness. Allow for pauses after a question. Do not rush to fill the gap, as this is often when the most important considerations are being weighed.
Dress the part. Opt for a conservative dark suit (navy or charcoal), a crisp white shirt, and a subtle tie. Remove your coat before entering the building if possible.

Should I shake hands or bow?: A slight nod or a light bow is the standard greeting. If your Japanese counterpart offers a handshake, take it, but keep it brief and don't squeeze too hard.
Is it okay to say 'no' directly?: Avoid direct confrontation. If a request is difficult, use phrases like 'that is a bit difficult' rather than a blunt 'no'. Softening your refusal is essential for maintaining relationships.
Should I bring a gift?: Yes, a high-quality, modest gift representing your home city or company is a great way to build rapport. Wrap it beautifully; presentation is as important as the gift itself.