Is it okay to hug or shake hands?

Stick to a polite bow. While some Japanese executives may offer a handshake, always wait for them to initiate it. If they do, offer a weak grip rather than a firm Western-style handshake.

Should I bring a gift to my first meeting?

Yes. A high-quality gift representing your home region is expected. Ensure it is wrapped beautifully and give it at the end of the meeting with both hands.

What if my Japanese counterparts are silent for a long time?

Maintain your composure. Silence is often used to evaluate your sincerity and patience. Do not interrupt it; wait for them to speak first.

How to navigate business etiquette and meetings in Japan

To succeed in Japanese business meetings, always present your business card with both hands and master the art of the subtle bow. Focus on preparation, patience, and indirect communication, as building long-term trust is more important than closing a deal on the first visit.

Master the business card (Meishi) exchange. Print cards with English on one side and Japanese on the other. Present your card with both hands, text facing the recipient, and accept theirs the same way. Study the card you receive for at least 10 seconds before placing it on the table in front of you—never put it in your pocket or wallet immediately.
Perfect your bowing technique. A bow of 15 to 30 degrees is standard for business settings. Keep your back straight, hands at your sides (men) or clasped in front (women), and eyes down. The person of lower status or the visitor usually initiates the bow.
Respect the seating hierarchy. Do not sit immediately. Wait to be directed to a seat. The 'kamiza' (seat of honor) is the place furthest from the door. If you are the guest, wait for your host to point out where you should sit.
Adopt indirect communication. Avoid saying 'no' directly, as it is considered rude. Use phrases like 'that is difficult' or 'let me consider that' to signal disagreement. Silence is a sign of contemplation, not necessarily discomfort; do not rush to fill it.
Prepare for the consensus model (Ringi). Decisions in Japan are rarely made in the room. They are the result of pre-meeting consensus building (nemawashi). Treat meetings as opportunities to share information and build relationships, not as places for instant signing of contracts.

Is it okay to hug or shake hands?: Stick to a polite bow. While some Japanese executives may offer a handshake, always wait for them to initiate it. If they do, offer a weak grip rather than a firm Western-style handshake.
Should I bring a gift to my first meeting?: Yes. A high-quality gift representing your home region is expected. Ensure it is wrapped beautifully and give it at the end of the meeting with both hands.
What if my Japanese counterparts are silent for a long time?: Maintain your composure. Silence is often used to evaluate your sincerity and patience. Do not interrupt it; wait for them to speak first.