How to navigate business etiquette in Dubai

Dubai business culture blends traditional Arab customs with international practices. Dress conservatively, greet with handshakes, respect prayer times, and build relationships before diving into business. Friday is the weekend, meetings start late, and relationship-building is essential for success.

  1. Master the greeting protocol. Use firm handshakes for same-gender interactions. Wait for women to extend their hand first. Address people by title and surname until invited to use first names. Stand when someone enters the room and maintain eye contact during introductions.
  2. Dress appropriately for meetings. Wear conservative business attire. Men: long pants, long-sleeve shirts, ties for formal meetings. Women: long sleeves, long pants or skirts below the knee, high necklines. Avoid tight-fitting clothes. Dark colors project authority.
  3. Schedule around local customs. Book meetings Sunday through Thursday, 9 AM to 6 PM. Avoid scheduling during prayer times (roughly 12:30-1:30 PM on Fridays). Ramadan changes business hours to 9 AM-2 PM. Meetings often start 10-15 minutes late.
  4. Build relationships first. Spend 10-15 minutes on personal conversation before business. Ask about family, health, and business in general. Accept offers of Arabic coffee or tea. Business cards require both hands when exchanging.
  5. Navigate meeting dynamics. The senior person enters and speaks first. Sit where directed. Avoid showing shoe soles. Use right hand for documents and handshakes. Decision-making may require multiple meetings as consensus is important.
  6. Handle business meals properly. Accept dinner invitations - they're crucial for relationship building. Meals often start after 8 PM. Wait for the host to begin eating. Avoid alcohol unless offered. Expect elaborate hospitality.
Can women conduct business freely in Dubai?
Yes, Dubai has many successful businesswomen and female executives. Women can attend meetings, dine out, and travel for business without restrictions. Conservative dress and professional demeanor are expected from everyone.
How important are business cards in Dubai?
Extremely important. Bring plenty of high-quality cards, ideally with Arabic translation on the back. Present and receive cards with both hands. Never write on someone's business card in their presence.
What if I accidentally violate etiquette?
Emiratis are generally understanding of foreigners learning local customs. A sincere apology and effort to correct the behavior is usually well-received. Asking for guidance shows respect for local culture.
Is it okay to discuss politics or religion?
Avoid controversial political topics. Light discussion about your country's business environment is fine. Religion can be discussed respectfully if they bring it up, but don't initiate. Focus on business and neutral topics.