Navigating Business Meetings in Dubai
Business in Dubai relies on building personal rapport before discussing contracts, so expect slow initial progress and multiple face-to-face meetings. Always defer to the most senior person in the room and never rush to get straight to business.
- Schedule well in advance. Send meeting requests at least 2 weeks ahead of time via email, then follow up with a phone call. Avoid scheduling during Ramadan, as office hours are shortened and decision-makers are harder to reach.
- Master the 'Small Talk' phase. The first 15-20 minutes of a meeting are for social bonding. Ask about their journey, the weather, or general industry trends. Do not launch into your pitch until your host initiates the business topic.
- Respect hierarchy and gender dynamics. Address the most senior person first. If you are a man meeting a local woman, wait for her to initiate a handshake; if she does not, a polite nod and hand over the heart is the appropriate professional greeting.
- Follow the 'Right Hand' rule. Always use your right hand to shake hands, exchange business cards, or accept coffee and water. The left hand is considered unclean in local tradition.
- Dress with conservative professionalism. Wear a full suit for men and professional business attire that covers shoulders and knees for women. Dubai is cosmopolitan, but business culture remains formal and modest.
- Should I bring a physical presentation?
- Yes, always bring printed copies of your deck. It is considered a sign of preparedness and respect for the senior stakeholders who may prefer reading physical documents.
- Is it rude to say no to coffee?
- In a business setting, it is polite to accept at least one cup of Arabic coffee. It signifies that you are willing to engage in the relationship-building process.
- Are meetings in Dubai punctual?
- You should always arrive on time, but be prepared for your host to be late or for the meeting to be interrupted by frequent phone calls or drop-ins. Patience is essential.