Getting from Cancun Airport to the Hotel Zone with Kids

Pre-book a private transfer service online before you land to avoid the chaos of the airport arrivals hall. It is the only way to ensure you have a guaranteed car seat and a direct, stress-free ride to your resort.

  1. Book in advance. Use a reputable private transfer company like USA Transfers or Canada Transfers. Do not wait to book at the airport; the 'timeshare' gauntlet inside the terminal is overwhelming with children.
  2. Request car seats explicitly. During the booking process, check the box for 'Child Seats.' Email the company 48 hours before your flight to confirm the ages of your children so they have the correct weight-rated seats ready.
  3. Navigate the arrivals gauntlet. After clearing customs, keep walking past the 'Shark Tank' (the area where timeshare sales reps stand) and exit the building immediately. Do not stop to look at any desks inside.
  4. Locate your driver. Your driver will be standing outside with a sign featuring your name. Confirm your name, check for the car seat in the vehicle, and buckle the kids in before loading luggage.
Should I take a public bus?
No. The ADO bus is great for budget travelers, but it only goes to the downtown bus terminal. You would then have to navigate a local bus or taxi to reach the Hotel Zone, which is too much hassle with luggage and kids.
Are car seats mandatory in Cancun taxis?
Legally, enforcement is loose, but for safety and your own peace of mind, private transfers are the only reliable way to secure a car seat.
Can I pay in USD?
Yes, USD is widely accepted, but your driver will appreciate tips in small denomination USD bills or pesos.