Are public buses safe?

Matatus (minibuses) are often overcrowded, chaotic, and difficult for tourists to navigate safely. Avoid them to minimize the risk of theft or getting lost.

Is it safe to walk during the day?

Walking is fine in business districts like Upper Hill or areas like Gigiri during daylight, but stay alert and keep your phone in your pocket.

Getting around Nairobi safely

Avoid using public 'matatus' as a tourist; stick to reputable ride-hailing apps like Uber or Bolt for all trips. Always book your transport in advance or via a verified hotel-recommended taxi service to ensure you have a trackable journey.

Download and set up ride-hailing apps. Download Uber and Bolt before you arrive. Set up your account and link a card, though having local M-Pesa or cash is a necessary backup as some drivers prefer it.
Use 'Digital Taxis' exclusively. Always order your ride through the app rather than hailing a cab on the street. Check the license plate and driver name against the app before entering the vehicle.
Avoid walking at night. Even in 'safe' areas like Westlands or Kilimani, do not walk between venues after dark. Use your ride-hailing app for trips as short as 500 meters.
Keep belongings out of sight. When in a car, keep windows up and your phone or bag away from the glass, especially in heavy traffic where opportunistic snatch-and-grab thefts occur.

Are public buses safe?: Matatus (minibuses) are often overcrowded, chaotic, and difficult for tourists to navigate safely. Avoid them to minimize the risk of theft or getting lost.
Is it safe to walk during the day?: Walking is fine in business districts like Upper Hill or areas like Gigiri during daylight, but stay alert and keep your phone in your pocket.