They are safe from crime, but physically intense. The biggest risk is falling or getting pushed during boarding, so stay alert and hold onto the handrails.

Should I take First Class?

Yes. It costs about 10x more than second class but is significantly less crowded and cleaner. If you aren't used to crushing crowds, pay the extra money.

How to survive Mumbai's local trains during rush hour

Avoid the peak hours of 8:00 AM–10:30 AM and 5:30 PM–8:30 PM if you aren't an experienced commuter. If you must travel then, use the 'UTS' mobile app to buy tickets beforehand, aim for the middle compartments, and board by letting passengers off first before quickly stepping into the flow of the crowd.

Buy your ticket digitally. Download the 'UTS' app on your phone. Register your number and buy a paperless ticket before you reach the station. This saves you from standing in the massive queues at the ticket windows.
Choose your platform wisely. Check the indicators on the platform. If you are a woman, always look for the dedicated 'Ladies Only' compartments indicated by yellow and white stripes on the platform pillars.
The boarding dance. Do not stand directly in front of the door. The train doesn't stop for long. Stand to the side, let passengers off, and use the momentum of the crowd to enter. Do not try to fight against the current.
Find your footing. Once inside, immediately move toward the center of the carriage. Do not stand near the doorway unless you are getting off at the next stop, as you will be pushed out by incoming commuters.

Are the trains safe?: They are safe from crime, but physically intense. The biggest risk is falling or getting pushed during boarding, so stay alert and hold onto the handrails.
Should I take First Class?: Yes. It costs about 10x more than second class but is significantly less crowded and cleaner. If you aren't used to crushing crowds, pay the extra money.