How to Navigate Mexico City Airport Efficiently
Mexico City Airport (MEX) has two terminals connected by the Aerotren. Allow 90 minutes for international connections, use Terminal 1 for most international flights, and download the airport app for real-time gate info. Immigration moves fast but customs can be slow during peak hours.
- Know which terminal you need. Terminal 1 handles most international flights (Delta, United, American, European carriers). Terminal 2 is mainly Aeromexico and Star Alliance partners. Check your boarding pass or airline app before leaving home.
- Use the Aerotren for terminal transfers. The free train runs every 4 minutes between terminals and takes 4 minutes. Follow blue Aerotren signs. If you have checked bags, you cannot use this for connections - you must exit and re-enter.
- Navigate immigration strategically. Use the furthest right lanes which typically move faster. Have your passport and FMM form ready. Mexican citizens and residents have separate lines. Process takes 2-5 minutes per person.
- Handle the customs lottery system. Press the button at customs. Green light means walk through, red means bag inspection. If red, stay calm and cooperate. Keep receipts for electronics over $500 USD to prove they're personal items.
- Exit efficiently to ground transportation. Ignore taxi touts immediately outside customs. Walk straight to official taxi counters or follow signs to Metro Line 5 (Terminal 1) or Airport Bus stops. The Metro costs 5 pesos and runs until midnight.
- How long do connections take at MEX?
- Allow 90 minutes minimum for international connections, 60 minutes for domestic. If changing terminals with checked bags, allow 3 hours as you must exit and re-enter security.
- Is there free WiFi?
- Yes, free WiFi throughout both terminals. Connect to 'Mexico Airport WiFi' and register with email or phone number. Connection is reliable and fast.
- Where can I store luggage?
- Left luggage services available in both terminals near arrivals. Costs about 100 pesos for 4 hours, 200 pesos for 24 hours. Services operate 24/7.
- Can I walk between terminals?
- No, you must use the Aerotren or take a bus outside security. The terminals are not within walking distance. The Aerotren is free and runs frequently.
- What if I miss my connection?
- Go directly to your airline's customer service desk in the terminal. Most airlines will rebook you on the next available flight at no charge if the delay was their fault.