Should I speak Spanish?

While many business executives in CDMX speak excellent English, attempting even a few phrases in Spanish demonstrates respect and effort. It is always appreciated.

Is it rude to say 'no' directly?

Yes. Mexicans often prioritize harmony. Instead of a flat 'no,' you might hear 'lo voy a pensar' (I'll think about it) or 'veremos' (we'll see). Read between the lines.

Who pays for the business lunch?

The person who extended the invitation or the person seeking the business deal is expected to pay. Do not fight the check; if you invited, you pay.

Navegar la cultura empresarial y la etiqueta en Ciudad de México

Business in Mexico City revolves around long-term relationship building rather than immediate transaction. Expect meetings to start with 15–20 minutes of casual conversation, and always dress more formally than you might in Silicon Valley.

Master the initial greeting. Handshakes are the standard, but they are often softer and last longer than in the US. If you are meeting someone for the second or third time, a light pat on the shoulder or a brief hug (for men) is common. Always use formal titles (Licenciado, Ingeniero) until invited to use first names.
Build rapport before business. Never dive straight into the agenda. Spend the first portion of any meeting discussing family, the city, or general interests. Rushing this 'small talk' is seen as rude and can kill a deal before it starts.
Respect the 'flexible' schedule. While you should always be punctual (5 minutes early), expect your counterpart to be 10–15 minutes late. This is not a sign of disrespect, but a cultural norm regarding the flow of the day. Do not show frustration.
Dress for the role. Mexico City is a formal business environment. Wear a suit and tie for men or professional business attire for women. Presentation matters, and looking polished is interpreted as a sign of respect for your partner.

Should I speak Spanish?: While many business executives in CDMX speak excellent English, attempting even a few phrases in Spanish demonstrates respect and effort. It is always appreciated.
Is it rude to say 'no' directly?: Yes. Mexicans often prioritize harmony. Instead of a flat 'no,' you might hear 'lo voy a pensar' (I'll think about it) or 'veremos' (we'll see). Read between the lines.
Who pays for the business lunch?: The person who extended the invitation or the person seeking the business deal is expected to pay. Do not fight the check; if you invited, you pay.