Can I use cash for every ride?

No, the system is fully cashless. You must have a Cívica card.

Is the metro safe at night?

Yes, it is very well-guarded and clean. Stick to main stations and stay aware of your surroundings, just as in any major city.

Does the Metrocable cost extra?

If you are transferring from the metro, the cable car ride is included in your fare.

Cómo usar el Metro de Medellín de forma eficiente

To use Medellín's metro system efficiently, purchase a 'Cívica' card at any station window, load it with credit, and tap in at the turnstiles. The system is clean, safe, and integrated with the Metrocable lines, which are included in the same fare.

Buy a Cívica card. Go to any major station (like San Antonio or Poblado) and head to the customer service window. Ask for a 'Cívica eventual' (temporary) or 'Cívica personalizada' (if you have your passport). It costs 10,000 COP.
Load your card. Use the automated machines or the ticket windows to add credit. For a typical day of sightseeing, 15,000 COP is plenty to cover multiple transfers.
Navigating the lines. Line A (Blue) runs North-South. Line B (Orange) runs East-West. Transfer at San Antonio station. Follow the signs—they are color-coded and highly intuitive.
Use the integrated Metrocable. To reach tourist spots like Parque Arví or Santo Domingo, take the metro to the Acevedo or San Javier transfer points. Your Cívica card covers the cable car ride without an extra charge.

Can I use cash for every ride?: No, the system is fully cashless. You must have a Cívica card.
Is the metro safe at night?: Yes, it is very well-guarded and clean. Stick to main stations and stay aware of your surroundings, just as in any major city.
Does the Metrocable cost extra?: If you are transferring from the metro, the cable car ride is included in your fare.