How to Follow Proper Etiquette at a Japanese Ryokan
A ryokan has unwritten rules: remove shoes at the entrance, wear the provided yukata correctly, keep noise down, don't soak in the onsen before rinsing thoroughly, and respect quiet hours after 9 PM. Most of it comes down to being considerate of other guests and the space itself.
- Remove Your Shoes at the Entrance. When you arrive at the ryokan, you'll see a step down into the genkan (entryway). Remove your shoes and place them on the shelf or cubby provided. Some ryokans will do this for you. You'll change into indoor slippers—use the ones provided. Don't wear these slippers on tatami mats or into the onsen. At the onsen entrance, remove the slippers and leave them outside.
- Understand the Yukata and How to Wear It. Your ryokan room will have a yukata (casual kimono) waiting for you. Wear it around the ryokan during downtime, especially at dinner and when using the onsen. The key: left side goes over right side (right over left is for dressing the deceased). Tie the obi (sash) at your waist. It's meant to be worn loose and comfortable, not tight. If you're unsure, ask staff—they're used to helping.
- Master Onsen Etiquette. Before entering the onsen (hot spring bath), you must rinse completely in the shower area. Wash your hair, body, and face thoroughly. This isn't optional—it's respect for other bathers and the water. Enter the onsen naked (this is normal in Japan; bring a small towel to place on the rack outside, not in the water). Soak quietly. Don't splash or treat it like a pool. Exit when done, rinse briefly, and dry yourself in the changing area.
- Be Quiet After 9 PM. Ryokans are quiet places. After 9 PM, keep conversations low, close doors softly, and avoid using the onsen late at night (peak hours are 6–8 PM). Sound travels through traditional walls. If you're returning late, be especially mindful of hallway noise.
- Follow Meal Timing and Behavior. Dinner is usually served at a set time (often 6 or 7 PM) in your room or a common dining area. Arrive on time. Wear your yukata. Don't start eating until the server says you can. Use chopsticks properly—never stick them upright in rice (it mimics a funeral ritual). If breakfast is included, eat at the scheduled time. Thank the server after each meal by saying 'gochisousama' (ごちそうさま).
- Respect Common Areas. Keep hallways and shared spaces clean and quiet. Don't smoke indoors unless there's a designated smoking area. Don't bring strong perfumes or colognes that might bother others. If there's a common lounge, be aware of noise. Wipe your feet on the mat before entering tatami rooms.
- Handle Your Room Thoughtfully. The futon (bedding) will be laid out for you, usually by staff. Don't move it around unnecessarily. Keep the room tidy. If you want staff to enter, hang a small sign or flag that's typically provided. Use the waste baskets for trash—don't leave items scattered. Before checkout, fold your yukata neatly on the bed.
- What if I'm uncomfortable bathing naked in the onsen?
- Some ryokans have private onsen in your room. Request this when booking if you're concerned. Many ryokans also have women-only and men-only bathing times, so you won't see other genders. It's a normal, non-sexual part of Japanese culture—most people feel more comfortable after the first time.
- Can I wear shoes inside the ryokan?
- No. Shoes stay at the entrance. The entire point of a ryokan is that you're in a clean, intimate space. Wearing shoes is disrespectful and will make staff uncomfortable.
- What if I don't understand the meal service?
- Ask. Ryokan staff expect this from foreign guests. Use simple English or point. They'll help. Don't be shy—it's part of the experience.
- Is tipping expected?
- No. Japan doesn't have a tipping culture. Paying the bill is enough. If you want to express gratitude, a small gift (omiyage) from your home country is appropriate, but it's not required.
- Can I use my phone or laptop in the ryokan?
- Yes, but be mindful of noise. Avoid phone calls in common areas and keep device sounds low. Many people come to ryokans to disconnect, so use technology respectfully.
- What time should I check out?
- Usually 10 or 11 AM. Confirm at arrival. If you need late checkout, ask the front desk when you check in—they may accommodate you for a fee.