Navigating Delhi Indira Gandhi International Airport (DEL) on Arrival

Follow the 'Arrivals' signage to the immigration counters, clear customs, and book a pre-paid taxi at the government-approved booths in the arrival hall. Avoid touts offering transport outside the terminal doors and stick to official transport providers only.

  1. Follow the transit signs. Once you exit the aircraft, follow the bright orange 'Arrivals' and 'Immigration' signs. The walk can be up to 15 minutes depending on your gate; use the travelators.
  2. Clear Immigration. Have your passport, printed visa (or e-visa), and return flight itinerary ready. The line for foreign nationals is clearly marked; ensure you join the correct queue to save 20 minutes.
  3. Collect baggage. Head to the baggage reclaim area. Check the overhead screens for your flight number. If your bag is delayed, go to the 'Lost and Found' or 'Baggage Service' desk before leaving the secure area.
  4. Clear Customs. If you have nothing to declare, walk through the green channel. Be prepared for random checks; keep your customs declaration form handy if requested.
  5. Arrange transport. Once in the public arrival hall, ignore everyone asking 'Taxi? Hotel?'. Walk directly to the pre-paid taxi counter (like Delhi Police or Mega Cabs). Pay the fixed fare at the counter, get your receipt, and take it to the taxi stand outside.
Is it safe to take a taxi from outside the terminal?
No. Never take a taxi from a random driver who approaches you in the arrival hall. Use the government-run prepaid taxi booths or book an Uber/Ola via the dedicated pickup zones.
Can I get a local SIM card at the airport?
Yes, there are counters for providers like Airtel in the arrival hall. You will need your passport and a printed copy of your visa to register the card.
How do I get to the Metro?
The Delhi Airport Metro Express is located at Terminal 3. Follow the signs for 'Metro' inside the arrivals hall; it is the fastest way to get to central Delhi (Connaught Place) in about 20 minutes.