How to observe proper etiquette at Hakone ryokans
Proper ryokan etiquette centers on removing outdoor shoes immediately at the entrance, keeping your voice low, and following specific rules for bathing and futon use. Respecting these norms ensures a peaceful environment for all guests.
- The genkan entrance. Upon entry, remove your shoes and place them in the locker or leave them facing outward. Slip into the provided indoor slippers. If you see tatami (straw mats) flooring, remove the slippers—you walk on tatami only in socks or bare feet.
- Yukata and room etiquette. Wear the provided yukata robe for lounging and meals. When tying it, ensure the left side overlaps the right; right-over-left is used only for dressing the deceased. Do not wear the yukata outside the ryokan grounds.
- Onsen protocol. Shower thoroughly before entering the hot spring bath. Keep your towel out of the water; place it on your head or at the side of the tub. Do not wear swimsuits or underwear into the communal bath.
- Meal manners. If your meal is served in-room, stay in the room until the staff finishes setting the table. If in a dining hall, wait for all members of your party to be seated before starting. Bow slightly to say 'itadakimasu' before eating.
- Futon use. Do not attempt to fold or store the futon yourself; the staff will handle it while you are at dinner or breakfast. Simply leave it where it was set up.
- Do I need to bow when I meet the staff?
- A slight nod or a polite bow when you are greeted is standard and appreciated, but don't overthink it. A simple 'konnichiwa' (good day) goes a long way.
- What if I can't eat certain foods served at dinner?
- Notify the ryokan of dietary restrictions at least 72 hours before arrival. It is very difficult for them to change a multi-course menu on the spot.