Navigating Business Etiquette in Delhi

In Delhi, business is built on hierarchy and personal relationships rather than just transactions. Use formal titles, arrive 10 minutes early to meetings, and always initiate contact with your right hand.

1. Master the greetings. Use 'Namaste' with a slight bow and palms pressed together for the first greeting. When shaking hands, always use your right hand; the left is considered unclean in traditional settings.
2. Address by title. Use professional titles like 'Mr.', 'Ms.', or academic/professional titles (e.g., 'Director', 'Doctor') followed by the surname. Do not use first names until explicitly invited to do so.
3. Navigate the 'Yes'. Don't interpret a head wobble or a 'yes' as a firm agreement. In Delhi, it often signifies 'I am listening' or 'I understand' rather than a commitment to the terms.
4. Respect the hierarchy. Acknowledge the most senior person in the room first. Decisions are rarely made by junior staff; avoid putting them on the spot by asking for immediate sign-offs.

Is punctuality expected in Delhi?

Yes. While local traffic can be unpredictable, you should aim to arrive 10 minutes early. Do not be surprised if your host is occasionally late, but always maintain your own punctuality.

Should I bring small gifts for my hosts?

Gifts are not required, but if you choose to bring one, choose something small from your home country. Avoid alcohol unless you are certain of the host's preference.