How to Book Your First Airbnb

To use Airbnb, create a verified profile with a clear photo, use specific filters like 'entire place' or 'superhost' to narrow results, and always read the reviews from the last three months. Never communicate or pay outside of the Airbnb app to ensure your booking is protected.

1. Complete your profile. Upload a clear headshot and verify your government ID through the app. Hosts are much more likely to accept a guest with a complete profile and verified identity.
2. Filter by 'Entire Place'. If you want privacy, use the 'Type of place' filter to select 'Entire place' so you aren't sharing a kitchen or bathroom with the host.
3. Check the 'Superhost' badge. Look for listings with the Superhost badge. These hosts have a track record of high ratings, low cancellation rates, and fast response times, which is critical for your first booking.
4. Read recent reviews. Don't just look at the star rating. Sort reviews by 'Newest' and read the last 5-10 comments to understand current cleanliness and noise levels.
5. Book and verify. Click 'Reserve'. Airbnb will charge your card immediately. Wait for the confirmation email from Airbnb; do not send money via bank transfer, Zelle, or Venmo if a host asks.

Can I cancel my booking if I change my mind?

Cancellation policies are set by the host. Check the 'Cancellation policy' section on the listing page before you click book. Some are 'Flexible' (free cancellation up to 24 hours before) while others are 'Strict'.

What happens if the place is dirty when I arrive?

Document the issues with photos immediately and message the host through the Airbnb app. If the host doesn't fix it, contact Airbnb support within 24 hours of check-in.

Do I have to clean the place before I leave?

Check the 'House Rules'. Some hosts expect you to take out the trash or start the dishwasher, while others prefer you leave it exactly as found. Follow the instructions to ensure a good guest rating.