How to Request Hotel Cribs and Rollaway Beds

Request cribs and rollaway beds when you book, not at check-in. Confirm 48 hours before arrival. Cribs are usually free for children under 2; rollaway beds cost $15-35 per night and count as an extra guest. Most hotels have limited quantities, so early requests get priority.

  1. Request when you book. Add crib or rollaway bed request in the special requests section when booking online. If booking by phone, state it clearly. Do not assume you can request at check-in—popular hotels run out of equipment quickly, especially during peak season.
  2. Get written confirmation. Check your confirmation email for the crib or rollaway request. If it is not listed, call the hotel directly to add it and ask them to send updated confirmation. Screenshot or save this confirmation on your phone.
  3. Confirm 48 hours before arrival. Call the hotel 2 days before check-in. Verify they have your crib or rollaway bed reserved and ready. Ask for the front desk agent's name and note the date and time you called. This is your insurance against lost requests.
  4. Inspect on arrival. When the crib or rollaway arrives in your room, check it immediately. Test stability, look for broken parts, ensure the mattress is clean and firm. Request a replacement immediately if anything is wrong—do not wait until bedtime.
  5. Understand the charges. Cribs are typically free but verify at booking. Rollaway beds cost $15-35 per night at most hotels and the additional person may trigger higher room rates or resort fees. Budget hotels may charge for both. Ask about fees upfront.
What is the difference between a crib and a rollaway bed?
A crib is for infants and toddlers, typically up to age 2 or 35 pounds. It has high sides and a firm mattress. A rollaway bed is a folding twin-size bed for older children or adults. Cribs are almost always free; rollaways usually cost $15-35 per night.
Can I bring my own portable crib instead?
Yes. Pack-and-play style cribs are allowed in hotel rooms. Notify the hotel you are bringing your own so they do not charge you for their crib or misunderstand why you declined their equipment. This also ensures your room has floor space for it.
What if the hotel runs out of cribs or rollaway beds?
If you confirmed in writing and they do not have one, ask for a suite upgrade at no cost or a discount on your room. Most hotels will accommodate you somehow. If they cannot, you may need to purchase a cheap pack-and-play locally or adjust sleeping arrangements.
Are hotel cribs safe?
Most are safe but inspect before use. Check for loose screws, broken slats, torn mesh, or gaps larger than two fingers between mattress and crib sides. The mattress should be firm—if it is soft or sagging, request a replacement. If the crib fails inspection, do not use it.
Do I need to request a bigger room if I add a rollaway bed?
Not always, but it helps. Standard rooms can feel cramped with a rollaway. If the hotel offers larger room types at a reasonable upgrade fee, take it. Otherwise, confirm the room can physically fit the rollaway bed without blocking the bathroom or exit.
Can I request multiple cribs or rollaways?
Yes, but availability drops fast. Request when you book and confirm early. Some hotels limit equipment to one crib and one rollaway per room due to fire code. If you need more, consider booking a suite or adjoining rooms.