How to Book Airport Transfers Without Getting Scammed

Avoid airport-floor hawkers and always book through official, pre-paid channels like licensed taxi apps, airport-official counters, or your accommodation. Verify the price before you set foot in the vehicle and never pay for a 'special' toll or unexpected fee after departure.

1. Use Official Apps. Download the region's dominant ride-hailing app (like Grab, Uber, or Bolt) before you land. These apps provide a fixed price, driver identification, and a GPS-tracked route, which removes the 'negotiation' factor that scammers exploit.
2. Seek Out Official Counters. If the airport has an 'Official Taxi' or 'Pre-paid Transfer' desk, use it. These are located inside the arrivals hall before you exit into the public area. You pay the attendant, receive a voucher, and show that voucher to the driver outside.
3. Confirm the 'All-In' Price. If you are using a private transfer booked in advance, confirm that the quoted price includes tolls, parking fees, and airport surcharges. Ask the company specifically: 'Is this the total price including all taxes and tolls?'
4. The 'Drop-off' Test. If a driver attempts to stop at a 'travel agency' or 'tour desk' on the way to your hotel claiming they can get you a better rate or that your hotel is overbooked, demand they drive directly to your booked accommodation immediately.

Should I let the driver help with my luggage?

Yes, but keep an eye on it. In some scams, a driver will load bags into a trunk and then refuse to drive until you pay a 'handling fee.' Keep your carry-on with you inside the cabin.

What if the driver says the meter is broken?

Get out. Do not negotiate. A broken meter is the universal sign of a scam. Find a different vehicle or use an app-based car.